How it Works?
Step 1
Earn e-Chips Complete Mission Center Daily Mission earns you e-Chips automatically.
Step 2
Redeem Luxury Accumulate E-chips and exchange them for carefully selected luxury rewards from our redemption catalogue.
Step 3
Play Mini Games
Enjoy exciting mini games and earn even more e-Chips rewards.
EU Mall FAQ
EU Mall Rewards allows you to redeem exclusive luxury items using your reward points (e-Chips).
You can click on Mission Center, Complete Mission Center Daily Mission earns you e-Chips automatically.
No. All redemptions are final and cannot be cancelled or modified once confirmed.
Delivery typically takes 7–14 working days after redemption is confirmed.
Delivery is available within Malaysia only.
If an item is unavailable, your e-chips will be refunded.
You can view your redemption history under “Redemption History”.
Yes, address changes are possible only if the item has not been purchased/ordered yet. If the order has already been placed before your request, the delivery address cannot be changed.